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Touchstone Family Association
Strengthening Families • Building Community

Touchstone is a non-profit community based social service agency. We have been providing services to Richmond and nearby areas since 1983.

Our services have primarily focused on preserving and enhancing family relationships. Through qualified staff, we offer a wide variety of professional services to the community.

COVID-19 Information & Reference Materials

COVID 19 Pandemic Relief: Thank you to our funders providing direct support to Touchstone clients during the COVID 19 Pandemic:

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CARF Accreditation 2020


CARF ASPIRE sponsorship logo

 

A survey team from CARF International* will be visiting on December 7th through December 9, 2020

We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and the ways we might improve. As a result of this survey, we may earn or continue accreditation. As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team members might ask people are:
• Do we provide a clean and safe setting?
• Do you receive the services you need and want?
• Are you treated with respect?
• Do you take part in planning your services?
• Are you told what you need to know about your services?
• Are your questions answered in a way you understand?
• Do you know where to go with questions or concerns?

 

If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know. You may also contact CARF International directly.
• Internet: www.carf.org/contact-us
• E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Mail: CARF International, 6951 East Southpoint Road, Tucson, AZ 85756, USA
• Telephone: (520) 495-7001 • Fax: (520) 318-1129 
 

Thank you to our funders for their ongoing support for Touchstone Programs and Services

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